117bet Frequently Asked Questions

Creating a 117bet account takes less than two minutes. Visit 117bet.bio, click the registration button, and fill in your username, email address, mobile number, and a secure password. You must confirm that you are 21 years of age or older and agree to the Terms and Conditions before your account is activated.

117bet may request identity verification documents to confirm your age and identity. Accepted documents include a valid National ID Card (NID), passport, or birth certificate. You may also be asked to provide proof of your payment method, such as a screenshot of your bKash or Nagad wallet. Submitting clear, legible copies speeds up the verification process.

Yes — 117bet is strictly for adults aged 21 and above. This age restriction applies to all players in Bangladesh. We verify player age at registration and may request supporting documentation at any time. Accounts found to belong to players under 21 will be permanently closed and any balance forfeited.

To reset your 117bet password, click the 'Forgot Password' link on the login page and enter your registered email address or mobile number. You will receive a reset link or verification code within a few minutes. If you do not receive the reset email, check your spam folder or contact our support team at [email protected].

No. 117bet strictly allows one account per player. Creating multiple accounts (also known as multi-accounting) is a violation of our Terms and Conditions and may result in the permanent closure of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset feature rather than opening a new account.

To deposit via bKash on 117bet, log in to your account and go to the Deposit section. Select bKash as your payment method, enter the amount you wish to deposit, and follow the on-screen instructions to complete the transfer from your bKash wallet. Most bKash deposits are credited to your 117bet account within a few minutes.

bKash and Nagad deposits on 117bet are typically processed instantly or within 1–5 minutes. If your deposit has not been credited after 15 minutes, take a screenshot of the transaction confirmation from your mobile wallet and contact our support team at [email protected] with your account username and the transaction reference number.

The minimum deposit amount on 117bet is ৳200 BDT. This applies across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit cap under normal circumstances, though high-value deposits may trigger an additional verification step for security purposes.

The minimum withdrawal amount on 117bet is ৳500 BDT. Withdrawals are processed to the same payment method used for your most recent deposit — for example, if you deposited via Nagad, your withdrawal will be sent to your Nagad wallet. Ensure your payment account name matches your 117bet registered name to avoid delays.

Most 117bet withdrawals to bKash, Nagad, and Rocket are processed within 1–24 hours. During peak periods or if additional verification is required, processing may take up to 48 hours. Bank transfers to Dutch-Bangla Bank, BRAC Bank, or other local banks may take 1–3 business days. Contact support if your withdrawal has not arrived within the stated timeframe.

117bet does not charge platform fees on standard deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges in accordance with their standard fee schedule. We recommend checking your wallet provider's fee policy to understand any charges that may apply on their end.

Yes — cricket betting is one of the most popular features on 117bet. You can place bets on Bangladesh Premier League (BPL) matches, Indian Premier League (IPL) fixtures, ICC T20 World Cup games, and international test and one-day matches featuring the Bangladesh Tigers. Markets include match winner, top batsman, total runs, and in-play live betting.

117bet offers a wide range of casino games including live dealer tables (baccarat, roulette, blackjack), slots from providers such as Pragmatic Play, NetEnt, and Microgaming, crash games including Aviator by Spribe, card games like Teen Patti and Andar Bahar, and themed game shows. New games are added regularly so the lobby stays fresh.

Yes — 117bet is fully optimised for mobile use in Bangladesh. The platform runs smoothly in any modern mobile browser on Android or iOS without requiring a separate app download. Simply visit 117bet.bio from your phone's browser and log in or register to play. You can save the site to your home screen for quick access.

All games on 117bet use certified Random Number Generator (RNG) technology supplied by licensed international studios including Pragmatic Play, Evolution Gaming, and Microgaming. This means every outcome is statistically random and cannot be manipulated. 117bet is committed to fair play and does not alter game outcomes in any way.

The RTP (Return to Player) percentage varies by game and provider, but most slots available on 117bet carry an RTP between 95% and 97%. RTP is a long-term statistical measure indicating the average percentage of wagered money returned to players over a large number of spins. Each game's RTP is determined by the game developer, not by 117bet.

117bet offers a welcome bonus to newly registered players in Bangladesh on their first deposit. Bonus terms, eligible games, minimum deposit requirements, and wagering conditions are published on the Promotions page of your account dashboard. We recommend reading the full bonus terms before claiming, as wagering requirements must be met before bonus winnings can be withdrawn.

Wagering requirements on 117bet bonuses specify how many times a bonus amount must be bet before the bonus balance (and any winnings derived from it) can be withdrawn as real money. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before requesting a withdrawal. Full details are in the individual bonus terms.

Yes — 117bet rewards its regular players through an ongoing loyalty programme. As you play and accumulate activity on the platform, you progress through loyalty tiers that unlock benefits including enhanced deposit bonuses, faster withdrawal processing, dedicated account support, and exclusive promotional offers. Details of the current loyalty programme are available in your account dashboard.

Bonus eligibility across game types depends on the specific promotion. Some 117bet bonuses are valid for both sports betting (including cricket) and casino games, while others are restricted to one category. Always check the "Eligible Games" section of the bonus terms before wagering bonus funds. Using a bonus on an ineligible game type may void the bonus and any associated winnings.

If your 117bet bonus was not credited after a qualifying deposit, check whether you met the minimum deposit threshold for that promotion and whether the bonus was opted into correctly before completing the deposit. Some bonuses require you to enter a promo code or activate the offer in the Promotions section first. If everything looks correct and the bonus is still missing after 30 minutes, contact [email protected] with your deposit confirmation details.

117bet is a safe and reliable platform committed to fair play, SSL encryption, and responsible gaming. All data transmitted between your device and 117bet is protected by industry-standard TLS/SSL encryption. We follow strict KYC and anti-fraud procedures to protect player accounts and funds. Players are responsible for understanding the local regulations applicable to online gambling in their jurisdiction.

117bet uses TLS/SSL encryption on all data transmissions, stores passwords using secure hashing, and restricts internal access to personal data on a strict need-to-know basis. Financial transactions are handled through established payment processors including bKash and Nagad — 117bet does not store your full payment credentials. For full details, see our Privacy Policy at 117bet.bio/privacy-policy.

Yes — 117bet takes responsible gaming seriously and provides a self-exclusion option for any player who feels gambling is negatively impacting their life. To request a self-exclusion, email [email protected] from your registered email address. Self-exclusion closes your account for a minimum of 6 months and cannot be reversed during that period. Other tools including deposit limits, loss limits, and cool-off periods are also available.

To set a daily, weekly, or monthly deposit limit on your 117bet account, contact our support team at [email protected] with your registered username and the limit you would like to apply. Limits are activated promptly. Reducing a limit takes effect immediately; increasing a limit is subject to a 48-hour review period to give you time to reconsider.

If you notice any transactions or logins you do not recognise on your 117bet account, contact our support team immediately at [email protected] and change your password at once. Our security team will investigate the activity, temporarily freeze the account if necessary, and guide you through the steps to secure your account. Never share your login credentials with anyone.

The primary way to contact 117bet support is by emailing [email protected]. Include your registered username and a clear description of your issue to help us respond quickly. Our support team aims to acknowledge all enquiries within 24 hours Bangladesh Standard Time (UTC+6) and to resolve most issues within 1–3 business days. Live chat is also available within the platform for logged-in players.