🛡️ Player Safety

117bet Responsible Gaming

Gaming at 117bet should always be enjoyable, not stressful. This page outlines the tools, guidelines, and support resources we provide to help every player in Bangladesh stay in control of their experience.

Our commitment: 117bet believes that responsible gaming is the foundation of a sustainable and enjoyable platform. We actively invest in tools and policies that protect our players, promote informed decision-making, and make it easy to seek help when it is needed.

21+
Strictly for Adults Aged 21 and Above
All gaming and betting services on 117bet are exclusively available to players who are 21 years of age or older. We verify player age during account registration and reserve the right to request supporting documentation at any time. Underage gambling is illegal and harmful — we take this policy with absolute seriousness.

Tools to Keep You in Control

117bet provides a suite of player-controlled tools designed to help you manage your gaming activity. You can activate any of these tools at any time by contacting our support team at [email protected].

Deposit Limits
Set a maximum daily, weekly, or monthly deposit amount in BDT. Once a limit is in place, 117bet will automatically decline any deposit that would exceed it. Limits can be reduced immediately; increases take a 48-hour cooling-off period to take effect, giving you time to reconsider.
Session Time Limits
Set a cap on the total amount of time you spend on the platform per day or per week. When your session limit is reached, you will receive a clear notification and the option to log out. This tool is particularly useful for players who find it easy to lose track of time during longer sessions.
Cool-Off Period
Take a structured break from 117bet for a defined period — available in 24-hour, 7-day, 14-day, and 30-day durations. During a cool-off period, your account remains open but gameplay and deposits are suspended. This gives you space to step back without permanently closing your account.
Self-Exclusion
If you feel that gambling is having a serious negative impact on your life, you may request a full self-exclusion from 117bet. Self-exclusion closes your account for a minimum of 6 months and can be extended indefinitely. During this period, your account cannot be reactivated under any circumstances. Contact [email protected] to initiate this process.
Loss Limits
Define a maximum amount you are willing to lose over a set period. If your net losses reach this threshold, you will be notified and further play will be paused for the remainder of that period. This tool prevents large, unplanned losses during a single gaming session or over a week.
Account Activity Review
You can request a full summary of your account activity at any time, including deposit history, withdrawal history, game sessions, bonus claims, and net win/loss figures. Reviewing this data regularly helps you understand your actual gaming habits rather than relying on memory.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to identify in oneself. The following signs may indicate that gambling is becoming a concern rather than a form of entertainment. If you recognise several of these patterns in your own behaviour, we strongly encourage you to use the tools above or contact our support team.

  • Gambling with money that was meant for essential expenses such as rent, food, utilities, or family needs.
  • Chasing losses — continuing to play in an attempt to recover money that has already been lost.
  • Feeling restless, irritable, or anxious when not gambling, or when trying to cut back on gambling.
  • Lying to family members, friends, or colleagues about how much time or money you spend gambling.
  • Borrowing money, selling possessions, or taking loans specifically to fund gambling activity.
  • Neglecting work, family responsibilities, or social relationships because of time spent gambling.
  • Gambling as a primary way to cope with stress, anxiety, depression, or other emotional difficulties.
  • Repeatedly attempting to cut down or stop gambling but finding it difficult to do so.

A Quick Self-Check

Before each gaming session, ask yourself the following questions honestly. If your answer to any of these is "yes", consider using one of 117bet's responsible gaming tools or taking a break before continuing.

  • Am I gambling with money I cannot afford to lose?
  • Am I playing to recover losses from a previous session?
  • Have I already exceeded my personal time or budget limit today?
  • Am I feeling stressed, tired, or emotionally low right now?
  • Am I neglecting other responsibilities to spend time on the platform?
  • Has someone close to me expressed concern about my gambling?

How to Activate Responsible Gaming Tools

All responsible gaming tools at 117bet are available on request through our support team. There are no fees, no delays for protective measures, and no questions asked. Here is how to get started:

  1. 1 Contact support — Send an email to [email protected] from your registered email address, or use the live chat feature within your account dashboard.
  2. 2 State your request clearly — Tell us which tool you want to activate and, where applicable, the limit or duration you would like to set (e.g., "I want a daily deposit limit of ৳2,000" or "I want a 14-day cool-off period").
  3. 3 Verification — Our team will verify your identity against the registered account to ensure the request is being made by the account holder.
  4. 4 Confirmation — Once processed, you will receive a confirmation message. Protective limits and exclusions take effect immediately. Limit increases are subject to a 48-hour review period.
  5. 5 Review regularly — We recommend revisiting your responsible gaming settings at least once a month to make sure they still reflect your current situation and goals.

Tips for Healthy Gaming

Keeping your gaming experience positive is straightforward when you follow a few simple habits.

Set a Budget
Decide how much you can comfortably afford to spend before you start, and treat it as an entertainment cost — not an investment.
Limit Your Time
Use session timers or set a personal alarm. Long sessions increase risk; short, planned sessions keep gaming fun.
Take Regular Breaks
Step away from the screen every 30-45 minutes. Breaks help you assess your session clearly and reduce impulsive decisions.
Never Chase Losses
Accept that losses are part of the game. Chasing them leads to larger losses and emotional distress — log out and come back another day.
Play for Fun
Treat gaming as entertainment, not a source of income. If it stops being enjoyable, it is time to pause.
Talk to Someone
If gambling is causing stress at home or affecting your relationships, speaking openly with a trusted person is a positive and courageous step.

Need Help? Reach Out to Us

If you feel that gambling is becoming a problem — or if you simply want to talk to someone about your gaming habits — the 117bet support team is available to assist you without judgement. We will help you activate the appropriate tools, answer your questions, and if necessary, refer you to further resources.

All responsible gaming requests are handled with complete confidentiality by a dedicated member of our player safety team. You do not need to be in crisis to contact us — early conversations are always better than late ones.

Player Safety Email
[email protected]
Response Time
Within 24 hours (Bangladesh Standard Time, UTC+6)

Protecting Minors

117bet is a platform for adults only. We use age verification procedures at registration and may request additional documentation at any time to confirm that a player meets the 21+ requirement. We take a zero-tolerance approach to underage gambling.

If you share a device or household with younger people, we strongly recommend the following steps to prevent accidental access to gambling platforms:

  • Enable parental controls on shared devices and home internet connections.
  • Never share your 117bet login credentials with anyone, including family members.
  • Use device-level PIN or biometric locks to restrict access to gambling apps and browsers.
  • Install reputable internet filtering software on shared computers and smartphones.
  • Log out of your 117bet account after every session on a shared device.

If you suspect that a minor has accessed or registered on 117bet, contact us immediately at [email protected]. We will investigate and take action without delay, including permanent closure of any account found to belong to an underage player.

Play Smart. Play Safe with 117bet.

Ready to continue your experience on 117bet? Explore our games, check the FAQ for answers to common questions, or log in to review your responsible gaming settings today.

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